Frequently Asked Questions

How do we get started?

The shortest answer, and most effective way to get started on your project, is to give us a call. 

Do you measure?

Yes, starting at $150. A measurement service includes a consultation with our Class A Contractor, as well as a copy of your measurements.

Do you install?

Yes, we offer installation services for our products. Installation of products that are NOT from JRK (appliances, lighting, plumbing fixtures, etc.) need to be run directly through the assigned installer.

What is the best way to reach you?

By phone (call or text) at 804.596.3096. You can also fill out a contact form here.

Do you sell countertops?

Yes, we work with Absolute Stone & Design to provide our clients with the best and most personalized experience.

What cabinets do you sell?

We offer a variety of cabinetry, ranging from Ready To Assemble boxes, to Fully Custom cabinetry.

How much will my project cost?

There are a lot of factors that contribute to forming a realistic budget. Your selections will determine if your project will cost $7,000 or $70,000.

Do I need an appointment?

While it is not required, we strongly recommend you make an appointment with us in order to best service you. We also offer appointment times outside of our posted operating hours.

Do you do any other projects outside of kitchens?

Yes. We will take on any project that involves cabinetry of any sort. Vanities, built-ins, wet/dry bars, laundry, etc

What is a typical project turnaround?

The answer to this question will vary from project to project. For example, a simple replacement job can typically be completed in 3-4 weeks from start to finish. Bigger jobs can take 4-6 weeks.

Why should I choose James River Kitchens to complete my project?

We understand what it takes to make a functional, modern kitchen. We are a team of trained designers, contractors, and installers who are dedicated to completing each and every project on time and on budget.